On this page you will find information about:
Formal training
Training modules Templates Computer support Fact sheets Formal training
Formal training is a great way to boost skills while gaining recognised qualifications. The types of training available you or members of your organisation include:
- best practice in volunteer management
- grants and fundraising
- boards, governance and leadership
- finance, insurance and risk management
- people management
- strategic planning, review and revitalisation
- community engagement and advocacy
- information technology
- marketing and media
- communication and team building.
Skills and training for managers of volunteers
Information about professional development and accredited training to support volunteer managers and coordinators in their day-to-day roles is provided by:
A broad range of training, including some that is free, is available for the volunteer sector. To find out what training is being offered:
Induction and training for volunteers
Help volunteers get to know your organisation and the work you do by viewing the Induction and training page on this site.
If your organisation delivers training to volunteers, or would like to deliver training, a guide for service providers in South Australia is provided by the Department for Further Education, Employment, Science and Technology. Free resources to assist organisations with training can be found on the Volunteering Australia website.
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Training modules
Accreditation process
A range of free online resources for community organisations to help establish a strategic framework for their organisation is provided by the Service Excellence Program (SEP).
The SEP is an internationally accredited quality improvement program funded by the Department for Families and Communities specifically tailored to suit Community Services.
An accreditation process is available that allows your organisation to have recognised sound systems, processes and to provide a high level of service to your community. To go through the accreditation process or find out more about the Program, telephone: 8415 4260 or email: service.excellence@dfc.sa.gov.au
Accredited training
You can access nationally accredited training courses and course materials including trainer and learner guides through the:
The courses can be used by community organisations to enhance the skills of their volunteers, or as a pathway to gain formal recognition of learning when delivered by a Registered Training Organisation (RTO).
The following modules are available as free downloads:
Volunteers who take part in recognition of learning processes can gain credit towards further studies in Volunteer Management at the tertiary level. Note that most RTO’s will charge a fee to deliver this training.
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Templates
Using templates can give you a head start on the types of documentation you may use. Most of these resources are available as free downloads.
Toolkits and templates to assist organisations to work with volunteers is provided by the Office for Volunteers:
A template package is available from Volunteering Australia for download and includes a:
- volunteer contact details form
- confidentiality agreement
- volunteer out-of-pocket expenses - mileage claim form
- volunteer reimbursement claim form
- volunteer incident report form
The following toolkits are also available for download:
Templates and checklists to help your organisation manage volunteers can be found on the Australasian Association of Volunteer Administrators website. Topics include:
- how to design a job, and advertising the job
- position/job description and personal specifications
- recruitment and selection
- appointment and induction
- written warnings and reprimands
- negotiation
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Computer support
Not-for-profit organisations can access free or low cost computers, software and training. For more information contact the following programs:
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Fact sheets
Fact sheets covering topics relevant to organisations that involve volunteers have been produced by the Office for Volunteers. These cover:
More information
On this site Information for organisations that involve volunteersSet up a community organisationManaging a community organisationOther websites
Best practice guide for boards and committees - Volunteering SA & NT
Resources for community organisations - Our Community
Information technology resources - Connecting Up Australia
Commonwealth Carelink SA - information about services that assist older people and people with a disability to live independently in their own homes
Connecting Up Australia - information and resources for the nonprofit sector
Disability Information and Resource Centre - all aspects of disability
Human Services Finder - health, housing, family and community services
SAcommunity - community services and organisations in SA
Seniors Information Service - information for older people and their carers
Women's Information Service - information on issues affecting women