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Seniors Card concessions and benefits On this page:
How many hours a week can I work? Will the card be automatically sent to me? Do I get a new card every year?
What do I do if my card is lost, stolen or broken?
What if I change my name or address?
Can I use my Seniors Card interstate? Will an interstate Seniors Card be accepted in South Australia?Can I use my Seniors Card overseas?Who can access the personal information I supply when I apply for a Seniors Card?
How do I suggest a business that I would like to see advertised in the Directory? Who do I contact if I have a complaint?
Where will I find information about activities for seniors? How many hours a week can I work?
No more than 20 hours per week in paid employment. If you work casual hours or on an ad hoc basis through the year, average your working hours over a 12-month period to determine if you're eligible.
Will the card be automatically sent to me?
No. When you turn 60 and meet the other criteria, you can apply for a Seniors Card. Applications can't be accepted before your 60th birthday.
Do I get a new card every year?
No. Your Seniors Card doesn't expire so it doesn't need to be replaced.
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What do I do if my card is lost, stolen or broken?
Contact the Seniors Card Unit (free call 1800 819 961) or email seniorscard@sa.gov.au and a replacement card will be ordered for you. There is no charge for a replacement card.
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What if I change my name or address?
Let us know so that we can send a new card with your new name or update our records to make sure you continue receiving Your Lifestyle Guide each year. Contact the Seniors Card Unit (free call 1800 819 961) or email seniorscard@sa.gov.au.
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Can I use my Seniors Card interstate?
Yes. Most business supporters of interstate Seniors Card programs will welcome your South Australian Seniors Card. You can also use your SA Seniors Card to access concessional public transport fares in the state/territory you are visiting. For details, visit www.seniorscard.com.au.
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Will an interstate Seniors Card be accepted in South Australia?
Yes. Interstate card holders are welcomed by South Australian businesses and on Adelaide Metro public transport.
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Can I use my Seniors Card overseas?
Yes. Thanks to a reciprocal agreement between the New Zealand Government and Australian state and territory Governments, holders of Australian Seniors Cards are able to access discounts from participating businesses in New Zealand. Additionally, holders of a SuperGold Card (New Zealand's equivalent) can access discounts from participating Seniors Card business partners when travelling to Australia. This arrangement does not include state or nationally funded initiatives such as free public transport.
For details of participating New Zealand businesses, visit www.supergold.govt.nz or phone 0800 25 45 65 (when in NZ).
Additionally, Seniors Cards are often accepted by businesses in other countries as a matter of good will. All you need to do is ask.
Who can access the personal information I supply when I apply for a Seniors Card?
Personal information collected from you is used to provide you with your South Australian Seniors Card and annual directory Your Lifestyle Guide.
To enable us to perform these functions, we utilise some external service providers including a mail house and we may disclose information to these service providers so they can carry out the services we have contracted to them.
We may provide your information to other Government agencies that provide services to cardholders. We may also disclose personal information with your consent, or if required or authorised by law or our Code of Fair Information Practice.
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How do I suggest a business that I would like to see advertised in the Directory?
Contact the Seniors Card Unit (free call 1800 819 961) email seniorscard@sa.gov.au.
All suggestions will be followed up but we can't guarantee that a business will support the Seniors Card program. There are also some businesses who provide a discount to cardholders but choose not to advertise in the directory.
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Who do I contact if I have a complaint?
Try to sort out the problem with the business first. If this isn't possible, contact the Seniors Card Unit (free call 1800 819 961) or email seniorscard@sa.gov.au. All complaints will be registered and followed up and we'll try to let you know the outcome where we can.
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Where will I find information about activities for seniors?
Visit the section on staying active.
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More information
Other websites
Concessions Finder - Department for Families and Communities
Interstate Seniors Card information- Seniors Card
Contact
Office for the Ageing
Email seniorscard@sa.gov.au
Telephone 1800 819 961 (free call)