Gas leaks can be extremely dangerous. Gas has a strong smell added to it so that leaks can be easily detected.
If you smell gas don't ignore it.
Report the leak by calling the Gas Emergency and Leak Reporting Service on free call 1800 808 526 (lines are open 24 hours).
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If you smell gas outdoors If you smell gas inside If you smell gas outdoors
If you're in a public place, report the leak immediately on 1800 808 526.
If you're on your own property turn the gas off at the meter if it's safe to do so. If you're certain the leak is on your property, phone a licensed gas fitter. If you're unsure phone 1800 808 526.
An intermittent smell of gas outside could also indicate a leak. Other signs to look for if the gas pipe runs underground include bubbles on the surface of puddles or patches of dead grass or vegetation.
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If you smell gas inside
Gas leaks in confined spaces can be very dangerous. If you detect a gas leak inside a property:
- Never look for a gas leak with a flame.
- Leave the property immediately, opening doors and windows and extinguishing any open flames as you go.
- Don't use a fan to assist ventilation.
- Don't plug in or unplug any electrical appliances or switch them on or off.
- Don't switch any lights on or off, use a telephone, or use a flashlight. Any of these could cause a spark which could start a gas fire.
- Don't smoke or light matches in or near the property.
- If it's safe to do so, and you have external gas and/or electricity meters, locate and turn off the gas and electricity supply to the property.
- If you're certain the leak is within your home, move to a safe area away from the smell of gas and phone a licensed gas fitter.
- Don't re-enter your home until it has been inspected by a licensed gas fitter and you're advised it's safe to do so.
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More information
On this site
How to turn your gas supply on and off